BZEN offers you a 30 days test ride.
If you hesitate to buy a BZEN because you are not sure you will like it, we are happy to offer you 30 days to ride the bike of your choice. Order it, have it delivered to your home and if you do not like it, you may return it during the first 30 days free of charge. You will be fully refunded.
BZEN has designed its frames and its battery for easy maintenance. All the electronic components inside the bike are connected with waterproof plugs. Any professional bike shop will easily remove the battery from the bottom of the frame, and in case it would be needed, he will replace it. You may also directly contact BZEN service using the chat box on the website or writing to firstname.lastname@example.org.
Yes. BZEN bikes have been tested by an independent and recognized institute in Germany. They are Certified EN-15194:2018 by the institute EFBE Pruftechnik GmbH at Waltrop and fully compliant with the electrically power assisted bicycles European regulation.