If I do not like my bike, can I return it?

Of course – BZEN stays true to its philosophy: Be ZEN. Ride it. Test it. Love it – or return it.

Not sure if a BZEN is the right fit for you?
No worries – we offer you 30 days to ride and test your chosen e-bike (15 days for Outlet bikes).

Order online, get it delivered to your doorstep, and if you’re not satisfied, you can return it free of charge within the test period.

Full refund
Free return shipping
Return period starts on the invoice date

Try BZEN at home – with total peace of mind.