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+32 (0) 471 364 831Help Centre
Got questions about BZEN e-bikes, warranty, battery, motor, or anything else?
Explore the topics below to find the answers you need.
Can’t find what you’re looking for? Our support team is happy to help – just get in touch!
- Why don’t BZEN e-bikes have fork suspension?
- What if I don’t have a test ride location near me?
- Where can I test a BZEN bike?
- Which is the right frame size for me?
- Which battery should I take? The standard 7Ah/252Wh or the extra power 10Ah/360Wh?
- Which drivetrain should I choose? The traditional 9-speed derailleur from Shimano or the single speed belt drive from Gates?