Neem contact op met BZEN – We zijn er om u te helpen

Heb je nog vragen?

Als u hulp nodig heeft met uw BZEN lichtgewicht e-bike, vindt u de antwoorden op onze FAQ pagina. Voor meer informatie over uw BZEN Superlight E-bike – Support & FAQ bent u hier aan het juiste adres.

Heb je onze persoonlijke hulp nodig?
Begin met het beantwoorden van een paar snelle vragen, zodat we je probleem beter kunnen begrijpen. Hoe meer we weten, hoe sneller we je kunnen helpen.

    What does your message concern?

    Thank you for contacting us.

    Your message will be forwarded to the appropriate department, where our experts will handle your inquiry and get back to you as soon as possible.

    Looking for answers about BZEN e-bikes (warranty, battery, motor, e-bike maintenance, etc.)?

    Then please check out our Support & FAQ page

    BZEN Support page

    Bike manual

    Track your order

    Delivery lead time

    Invoice

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    30 days free return

    If you would like to return your bike and benefit from the 30 days free return policy click below and fill out the form.

    Return form

    Leasing

    If you are interested in leasing a BZEN bike, you can find all available partners and info here:

    Leasing

    You did not find the right leasing partner? Then please leave a message here below:

    B2B Cooperation

    Other

    You may find the order number in the e-mail confirming your order.

    You may find the BIN number starting with CBS, ZG, BZ or BA on your invoice.

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